Pillar 3 · The differentiator
Give tenants a proper experience
Good tenants stay where they're treated professionally — and under the new regime, tenants who stay are worth more than ever. HomeDash gives your tenants an experience no WhatsApp thread can: report a problem properly, see it progress, and keep their tenancy paperwork to hand.
Real product, demo portfolio — this is the actual HomeDash interface.
The old way
- Repairs reported by text, lost by Tuesday
- "Any update on the boiler?" — the message you get because they have no other way to know
- Paperwork requests interrupting your evenings
With HomeDash
A tenant reports an issue and it lands in your Maintenance Hub with a status, a priority, and a cost line. Every update they can see; every action is dated for your records. The same connection runs through inspections they approve on-screen and documents they can access without asking you.
Issue reporting that sticks
Tenants report problems with photos and descriptions; you triage, track spend against each job, and close the loop — with the full history kept per property.
Tenant portal access
Each tenant gets portal access you control — their tenancy, their documents, their issue history — cutting the "can you send me…" emails to zero.
Inspections tenants approve
Inspection reports go to the tenant for on-screen approval — agreement captured at the time, not argued about at the end of the tenancy.
Digital signatures & chat
Agreements signed digitally and conversations kept in one thread per tenancy — professional, dated, and in the record rather than in someone's phone.
Professional without an agent
Your tenants get a proper system; you keep the agent fees. Free on your first property.